One of KEWASCO's main priorities is to ensure customer satisfaction. Service delivery must be of high quality and to the expectation of the customers. The company undertakes to provide this service through:
KEWASCO has a waste water system which includes a piped collection system and a centralized waste water treatment plant. The sewer network covers most of the Central Business District and parts of residential estates within the town. The Company provides effective & efficient Sanitation Services through:
KEWASCO provides exhauster services for customers who are not connected to the Company's Sanitation network. These services are also available to clients beyond the company's water provision coverage. The Company also provides safe disposal services for exhauster dumping for firms & individuals who own exhauster equipment and wish to empty the septage for safe management.
Our customers expect efficient and effective provision of services particularly:
The company expects its customers to:
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